Web Content Strategist & Operations Coordinator

Web Content Strategist & Operations CoordinatorCompany Description

Charly Agency is a globally operating boutique digital agency based in Barcelona, Spain. With a highly skilled and agile team of 6, we specialize in crafting high-quality websites with a strong focus on content marketing and design, helping businesses succeed in the digital space. Our clients range from startups and SMBs to corporate entities, covering industries such as NGOs, B2B, and eCommerce. We primarily work with Webflow, Shopify, WordPress, and Framer.

Our portfolio includes projects such as the Universal Peace Sanctuary NGO website and the Aerial Canvas corporate website. With a client base predominantly in the USA, Charly Agency is recognized for its expertise in creating high-converting, future-proof websites, apps, and brand assets.

Our core services include:

• Web design
• Web and mobile app development
• Brand strategy
• eCommerce solutions and CRO
• Website development and maintenance
• SEO
• Content writing

Job Description

We’re a small, fully remote web design and development agency looking for someone who’s not just talented in content and UX strategy—but also proactive, highly independent, and ready to take full ownership of their work.

This is a hands-on, hybrid role that combines website content strategy and UX wireframing with operational support tasks like QA, contractor coordination, timesheet oversight, and client communications. If you enjoy wearing multiple hats and taking initiative to solve problems before they arise, we want to hear from you.

You’ll play a key role in shaping web experiences—outlining how content and layout work together on pages like homepages, landing pages, and service pages. At the same time, you’ll support the smooth running of projects across the board, stepping in where needed to keep things moving in a lean and fast-paced team.

Key Responsibilities

• Develop page strategies and wireframes for websites and landing pages based on UX and business goals.
• Plan key messages and user journeys—working with designers, copywriters, and developers to execute.
• Help with quality control before launches (check copy, layout, mobile responsiveness, functionality).
• Coordinate with contractors and freelancers (onboarding, timesheets, availability).
• Assist in reviewing and managing basic contracts and agreements.
• Own internal project organization, timelines, and documentation.
• Communicate proactively with clients and internal team members to move projects forward.
• Jump into whatever needs doing—whether it’s content input, project follow-ups, or troubleshooting bottlenecks.

What We’re Looking For

• 3+ years of experience in content strategy & content writing , UX design, or web-related roles.
• Experience creating wireframes and outlining website structure/content flow.
• Strong sense of ownership—you’re a self-starter who doesn’t wait for instructions.
• Excellent communication and organizational skills.
• Comfortable working in a fully remote environment with minimal oversight.
• Familiarity with tools like Figma, Notion, Google Docs, and project management systems.
• Bonus: Some knowledge of web platforms (WordPress, Webflow, Shopify) or basic dev concepts (HTML, CSS).
• Bonus: Prior experience handling admin or operational support in a small team.

Nice to Have (but Not Required)

• Outstanding UX and content strategy skills can offset other missing experience.
• Experience in creative or tech agency environments is a big plus.

What We Offer

✅ Competitive Compensation: Performance-based revenue-sharing bonus structure.

✅ Remote Work Flexibility: Work from anywhere while leading a globally distributed team.

✅ Professional Growth: Opportunity to shape the future of a growing digital agency.

✅ Engaging Work: Lead diverse and exciting projects for high-profile clients.

✅ Paid Time Off: Three weeks of PTO per year to recharge and pursue personal interests.

📍Please note: This is a contractor position due to the remote nature of the role.Application Process – Follow These Instructions Carefully

To apply, send your CV and a 1-minute video introducing yourself and your experience to santiago@charlyagency.com with the subject line:

📩 “Web Content Strategist & Operations Coordinator - [Your Full Name]”

⚠️ Applications submitted via LinkedIn will NOT be considered. Please ensure you meet all the listed qualifications before applying.

We look forward to reviewing your application and seeing how you can help drive Charly Agency’s success to new heights!

— Santiago