Agency Operations Manager needed for Fast-Growing Marketing Agency (SAAS, Growth Marketing)

About Valiant:

Valiant is a fast-growing, content-first growth marketing agency that's rapidly dominating the finance and sports betting space. We work with industry giants like Underdog, Whop, Webull, and major sportsbooks and are aggressively expanding our footprint across DFS apps, prop firms, exchanges, brokerages, and other SaaS platforms.

We're exploding month-to-month—200% growth from November to March—and we're just getting started. Currently at 20 full-time employees, our vision is to scale to 250 and become THE go-to marketing agency for finance and betting brands that want ruthless performance marketing that actually drives revenue.

We're not your traditional marketing company. We operate like a tech startup with young, ambitious people who want to take over the world. While other agencies focus on pretty designs and brand aesthetics, we deliver measurable results that impact the bottom line. Period.

THE ROLE:

As our Head of Agency Operations, you'll be the backbone that supports our explosive growth. This is a founding team role where you'll build something from the ground up and shape the future of Valiant.

Reporting directly to the CEO, you'll serve as the operational linchpin of our agency. You'll know our business at every level and be involved in everything from operational strategy to team leadership to client success.

This is a challenging, demanding role for an exceptional problem-solver who will do whatever it takes to help us achieve our ambitious goals.

WHAT YOU'LL DO:

- Run a Tight Ship - Lead daily operations ensuring our agency runs like a well-tuned machine

- Client Success - Oversee client onboarding, conduct bi-weekly client meetings (weekly for big clients), and ensure exceptional client outcomes

- Team Leadership - Run daily stand-ups, manage people on a day-to-day basis, and keep everyone accountable for delivering high-quality work

- Systems Architecture - Implement best practices, create efficient processes, and develop operational frameworks that scale

- Problem Solving - Identify challenges and develop innovative solutions that drive agency performance

- Optimize Team Performance - Get the best out of people and ensure delivery of world-class marketing campaigns

WHAT YOU'LL BE MEASURED ON:

- Client Satisfaction & Retention - Your primary focus will be on turning client goals into measurable success

- Operational Efficiency - Streamline workflows for optimum performance, ensuring our service delivery is second-to-none

- Team Performance - Build and develop high-performing marketing teams that consistently exceed expectations

- Process Development - Create scalable systems that allow the agency to grow without sacrificing quality

WHAT YOU'LL NEED TO BRING TO THE TABLE:

- Marketing Team Leadership - Proven experience managing high-performing marketing firms

- Growth Marketing Expertise - Deep understanding of ads, email, socials, and what makes great marketing campaigns work

- Strategic Vision - Capacity to translate our ambitious goals into daily operations

- Client Relationship Skills - Exceptional ability to communicate with clients and build strong relationships

- High Standards - Unwavering commitment to excellence and not afraid to confront underperformance

- Leadership Excellence - A leader who can speak with passion and rally people around a common goal

- Entrepreneurial Mindset - You treat the companies you work at as your own. The person who pushes when others would settle.

- You “Get” Marketing - You can instantly spot mediocre marketing—whether it's weak hooks, underperforming lead magnets, ineffective VSLs, or campaigns that don't convert.

THE IDEAL CANDIDATE:

- Has managed a marketing team and understands performance/growth marketing well enough to critique it

- Is smart, genuine, and fully bought into our vision

- Gets shit done and has an entrepreneurial mindset

- Can speak with passion and rally people around a common goal

- Understands marketing fundamentals like lead magnets, VSLs, hooks, and what drives conversion

- Is not afraid to confront people and maintain high standards

- Genuine interest in sports betting and trading industries

- Based in the US- Truly all in and committed to building something greatHERE'S WHAT TO DO NEXT...

Please take the time to create a Loom video (3-5 minutes) that tells us about YOU.

Specifically why you think you would be the perfect fit for this role.

In your video, please cover the following:

- Introduce yourself – Who are you? Give us a quick background.

- How did you get into marketing and operations? – Tell us your story and what drew you to this field.

- Rate yourself from 1-10 as an operations leader – Be honest. What makes you that number?

- Your experience – Walk us through your marketing and operations background. What industries, roles, and results have you achieved?

- What are you currently working on? – Whether it's a job, a side hustle, or something else, tell us what you're focused on now.

- Why do you want this role? – What excites you about joining Valiant?

Please send the loom video to: natanel.rozic@valiant.biz.

If this job description excited you even just a little bit, and you believe that you are indeed the operational maestro we're looking for, then please send your video ASAP as we're currently interviewing for this position and it will get filled fast.

This role is for extraordinary performers only. We're moving fast and need someone who can match our pace and ambition from day one.

If you're confident in yourself, have huge ambitions and dreams, and have the grit to accomplish great things - this is the best opportunity for you.

COMPENSATION & BENEFITS:

- Starting salary of $72,000-$120,000

- Up to $240,000 within 2-3 months based on performance milestones.

- Remote work with flexible hours

- Travel and accommodation provided for quarterly team meetups and company events

- Opportunity to join a founding team in a rapidly growing company

- Be part of something that's going to dominate the US market and eventually go global

- Work with major brands in the finance and betting industries

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been messaged within 5 business days after submitting your application, unfortunately you haven't been successful this time around!