Product Manager

We are looking for a Product Manager to play a key role in developing innovative solutions that address our customers' unique challenges, drive product success, and shape the future of our offerings. In this role, you will be responsible for defining the product vision, executing go-to-market strategies, and ensuring continuous improvement to deliver cutting-edge solutions.

Who we are:

GMS is the AI-driven communications solutions partner for Mobile Network Operators and Enterprises globally. Our vision is to become the leading creator of value in the communication world. Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences. We are the strategic partner of choice, ready to greenlight tomorrow.

What you'll do:

Manage the development and execution of GMS Enterprise products by working closely with cross-functional teams, driving feature enhancements, and ensuring alignment with the product roadmap for successful delivery.

• Product Ownership & Delivery. Oversee the entire product lifecycle from conception to launch and post-launch performance, ensuring timely delivery within budget.
• Product Vision & Strategy. Define, communicate, and align the product vision and strategy with corporate objectives, balancing innovation, customer needs, and market trends.
• Product Requirements Management. Gather, define, prioritize, and manage product requirements, ensuring alignment with business needs and market demands.
• Stakeholder Communication & Collaboration. Act as the primary liaison between R&D, technology, sales, and marketing teams, ensuring clear communication of product goals and requirements.
• Market Research & Competitive Analysis. Conduct ongoing market analysis, track industry trends, and ensure the product remains competitive and aligned with customer needs.
• Product Execution & Risk Management. Manage, monitor, and forecast product execution, identifying and mitigating potential risks.
• Sales & Marketing Enablement. Develop product documentation, training materials, and presentations to support sales teams and enhance go-to-market strategies.
• Performance Monitoring & Continuous Improvement. Track product KPIs, analyze performance data, and drive continuous improvements based on customer feedback and analytics.

What we expect:

• 3+ years of experience in product management, preferably in tech/telco domain or a related industry.
• Deep understanding of business communications technologies such as CPaaS, OTTs, RCS, Voice, APIs, and cloud communication is a plus.
• Strong command of core product management skills, including user story development, persona creation, execution planning, requirements management, product testing, and verification.
• Hands-on experience with product and project management tools such as Jira, ClickUp, Miro, or similar.
• Solid understanding of Scrum/Agile product management principles.
• Advanced proficiency in English (both verbal and written); fluency in Ukrainian is a plus.
• Attention to detail, strong team player, and goal-oriented mindset.
• Excellent communication skills and proven experience collaborating with both internal and external stakeholders.
• Ability to work effectively in a multicultural, global environment.

What we offer:

• Multicultural & dynamic environment in fast-growing worldwide business.
• One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
• Professional team that is committed and stands for the highest standards of performance.
• Our values – Integrity, Agility, and Commitment – are vivid in day-to-day company activities.
• Customer-oriented culture with high respect for both internal and external customers.
• Competitive salary and bonus system.

Choosing GMS, you greenlight tomorrow!