Social Media & Content Executive

About Us

IMSM Ltd is a leading ISO consultancy firm specialising in delivering high-quality ISO standards to businesses globally. We empower organisations of all sizes to unlock their potential through our professional and straightforward methodology. With a commitment to excellence, innovation, and sustainability, we provide fixed-fee, flexible ISO certification services tailored to each client’s needs. Our mission is to guide companies toward achieving internationally recognised standards, enhancing their operational efficiency and market competitiveness.

About The Job

The role offers a chance to shape the company's brand presence, content strategy, and engagement across multiple platforms while collaborating with a dynamic marketing team. You’ll manage corporate content, social-first initiatives, and foster online engagement—all while ensuring alignment with our corporate vision.

Key Responsibilities:Social Media and Communications Management

• Plan, create, and schedule engaging content across all social media platforms, ensuring alignment with brand guidelines and target audience interests.
• Monitor social media channels, respond to comments and messages promptly, and foster positive relationships with clients and prospects.
• Assist in executing social media campaigns, including paid ads, contests, and promotions to boost brand visibility.

Content Creation

• Create and publish content across different platforms, tailored to multiple products and country-specific KPIs and tones.
• Develop engaging B2B copy that drives brand awareness and lead generation, as well as trend-led and reactive posts.

Community Engagement and Campaign Support

• Support the execution of various campaigns, including social media, email, and internal communications. Assist with paid advertising initiatives to achieve brand goals.
• Handle customer service responses on social channels and gather client feedback.
• Craft and distribute company updates, newsletters, and internal announcements.

Content Quality Management

• Proofread and edit content for consistency and quality.
• Maintain and enhance the brand’s voice across all communications, ensuring consistency and clarity in messaging.
• Collaborate with internal stakeholders to deliver content that meets client needs.

SEO and Performance Analysis

• Optimise content for SEO to increase visibility and organic reach.
• Track and analyse content performance metrics, providing insights and recommendations to improve engagement.
• Monitor industry trends to keep our strategies fresh and effective.

Our Culture and Values

At IMSM, we pride ourselves on fostering a culture of continuous improvement and customer-centricity. We believe in empowering our employees through professional development opportunities and promoting a collaborative and inclusive workplace.

Core Values:Hassle free service: Making our clients lives easier

Detail orientated: Handling the details so our clients can focus on the big picture

Succinct: Using concise and effective language that’s easy to understand

Reliable: Consistently delivering on our promises

Continuous improvement: Always seeking ways to improve and foster a culture of learning and growth

Innovation: Embracing the future creatively to provide cutting-edge solutions

What Will Our Ideal Candidate Bring to IMSM?

• Proven experience in content creation, social media management, or a similar marketing role, ideally in B2B or professional services
• Portfolio showcasing published work across various platforms
• Strong writing and editing skills, with adaptability across different tones of voice
• Competent in using social media tools and analytics platforms
• Ability to work both independently and collaboratively, with strong organisational skills
• Basic understanding of SEO and digital marketing principles
• Relevant certification or diploma in Marketing, Communications, Journalism, or related fields (Bachelor's preferred but not required).

What We Offer in Return

Competitive salary range

23 days of holiday annually, rising to over 30 days with length of service

Opportunities for professional development and career growth

Flexible Work Arrangements - Hybrid or remote work options

Learning and Development Opportunities - Access to training workshops and courses

Hours of Work

Monday to Friday: 09:00 – 17:00 (BST)