Growth Analyst

About Us

We are a dynamic FinTech startup revolutionizing bill payments, one bill at a time. Since our launch in February 2018, we’ve expanded across Australia and the United States, helping hundreds of thousands of people manage and pay millions of bills. Our mission: to help people build a happier relationship with their money, starting with their bills. If you're passionate about solving meaningful problems, experimenting with business strategies, and making a tangible impact on people's financial well-being, we want to hear from you.

About the Role

We are looking for a motivated and analytical individual to join our team as a Growth Analyst. In this role, you’ll be responsible for combining technical data analytics and business analysis to uncover insights that can drive growth. You’ll dive deep into key areas such as marketing, customer behavior, usage trends, activation rates, sales, retention, and revenue, identifying and experimenting with strategies to optimize performance.

Your role will also involve using third-party tools like Glassbox, Hotjar, and Google Analytics to review reports, analyze data, and review recordings of customer interactions with our apps to identify new experiment ideas and business initiatives. You will then translate these insights into experiment requirements, ensuring that we continuously refine and improve our customer experience and business outcomes.

By leveraging both quantitative and qualitative data, you will help shape the direction of our growth strategy, continuously testing, optimizing, and scaling initiatives to drive higher engagement, activation, and revenue.

Key Responsibilities

• Data Analysis: Analyze system and marketing data to identify trends, opportunities, and actionable insights. Develop reports that communicate findings and implications.
• Business Analysis: Work with stakeholders and tools to understand business challenges, and define requirements for in-app, website and marketing growth experiments.
• Collaboration: Partner with other teams to inform business strategies, working to continuously improve our services and customer experience.
• Performance monitoring: Work with our broader data team to develop detailed reports and monitor growth and marketing performance.
• Actionable Insights: Translate complex data into clear, actionable insights that can inform decision-making and business strategies. Continuously monitor and refine these insights based on ongoing results.
• Reporting and Strategy: Create regular reports on growth initiatives, marketing and growth performance. Work with the leadership team to adjust strategies based on performance data.

Qualifications

• 2+ years of experience in data analysis.
• Strong analytical skills with experience working with large datasets and interpreting business metrics.
• Intermediate understanding of statistics.
• Proficiency in SQL, Python, or other data analysis tools.
• Business acumen and experience working in cross-functional teams.
• Excellent communication skills and the ability to translate complex analysis into clear, actionable recommendations.

Highly Desirable

• Experience with Pyspark or other programming languages used for data analysis.
• Experience working with structured and unstructured data
• Some experience in systems analysis, business analysis or growth-related roles.
• Experience with financial services or the FinTech industry.
• Familiarity with A/B testing and experimentation frameworks.
• Experience working with marketing teams to analyze the effectiveness of campaigns and improve customer acquisition and retention.
• Familiarity with digital marketing strategies (SEO, paid ads).

What We Offer

• Full remote work flexibility!
• A dynamic, results-driven environment with ample opportunities for personal and professional growth.
• A collaborative and supportive culture focused on innovation, creativity, and teamwork.
• Competitive salary with room for growth and development.
• An exciting opportunity to make a real impact in a growth company.

Additional Information

• A background check will be required as part of the recruitment process.
• Applicants must have eligibility to work in Australia or New Zealand.

Interested?

If you're excited by the opportunity to leverage your analytical skills to drive meaningful business impact, we’d love to hear from you. Apply today and help us change the way people manage their bills and build a healthier financial future!