Social Media Community Manager

Must reside in one of the following states: OH, NV, TX, or NC

About us

We are collaborative, inclusive, and supportive. Our goal is to not only find someone with the experience and skills needed for this position but to find one that shares the human qualities and values that align with ours.

Our Values:

• Human(e) Guided & People Focused: We respect each person's inherent value and worth and invite everyone to bring their whole, authentic self to the table.
• Impact Driven: We are driven to make meaningful change in everything we do–from client interactions, to, activation plans, to engaging with other people online.
• Team Oriented: We achieve more when we effectively leverage each team member’s individual superpowers. We set our egos aside in favor of a collaborative approach that emphasizes the common good.
• Integrity Focused: We build trust through responsible actions, honest relationships, and keeping our promises to clients and colleagues alike.
• Curious Learners: We have a willingness and desire to continuously learn and grow personally and professionally.

Our work environment includes:

• Casual work attire
• Inclusive work environment

Qualifications:

• 1-2 years experience in the field of social media marketing, including online engagement and/or guest services using multiple social platforms. Experience working with agencies, clients, or brands. This does not include time spent on your personal social media.
• Excellent written communication and grammar skills
• A knack for hospitality & guest service with a solutions-based approach
• A quick wit and the ability to come up with responses in real time
• Attention to detail and willingness to follow processes and protocols
• High computer competency, including proficiency with Google Docs and MS Office
• An open mind, respectful demeanor, and inclusive approach to engaging with communities with various interests, passions, and backgrounds
• Ability to quickly learn and understand best practices in established social media platforms (i.e. Facebook, Twitter, Instagram, Snapchat, Pinterest, LinkedIn & TikTok)
• Ability to learn and understand the impact of social media industry trends on client business needs including memes, hashtags, trending topics, and language of multiple generations (Millennial, Gen Y, Gen X, Boomer), and translate the impact of platform changes on client business
• Strong work ethic and a motivated self-starter with an understanding of the speed of change within the social media industry
• Experience with Influencer outreach is a plus but not required

Job Type: Full-time (Part-time available)

Pay: $41,600.00 - $49,190.00 per year

Benefits (Full-time employees only):

401(k)

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Schedule:

A willingness to work varied hours, including weekends.

Experience:

Marketing: 1 year (Required)